winstar Platform Privacy Notice

This page describes what we collect when you use winstar and how we keep that data protected. We take your privacy seriously and are transparent about how your information is used, stored, and shared. When you create an account, deposit funds, place bets on Liga 1 or Piala AFF, play live-dealer games, or spin slots, we collect certain data to operate our platform securely and comply with legal requirements.

Our privacy practices reflect our commitment to protecting your personal information while delivering a reliable service. We do not sell your data to third parties for marketing purposes. We share information only with payment processors, compliance partners, and service providers necessary to run winstar. This notice explains what data we collect, how we use it, and what rights you have.

If you have questions about our privacy practices or how we handle your data, contact our support team via in-app chat or email.

What Data We Collect on winstar

We collect data in several categories when you use winstar. First, we collect account information: your legal name, date of birth, email address, phone number, and identity document (KTP, passport, or driver's license) during account verification. This information is required to comply with anti-money-laundering regulations and to confirm your identity.

Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, date, and transaction ID. We do not store your full payment credentials—those are handled securely by your payment provider.

Third, we collect activity data. We track your bets on sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), your live-dealer game sessions, your slot spins, and your esports wagers. We also record your login times, device information, and IP address. This data helps us detect fraud, calculate your weekly cashback, and track your tier progression.

How We Use Your Data on winstar

We use your data for several purposes. First, we use it to operate your account: to process deposits and withdrawals, calculate your weekly cashback, track your tier progression, and manage your balance across sportsbook, live dealer, slots, and esports products.

Second, we use your data for compliance and fraud prevention. We verify your identity to comply with anti-money-laundering and know-your-customer regulations. We monitor your account for suspicious patterns—unusual betting behavior, rapid deposits and withdrawals, or collusion with other accounts—to detect and prevent fraud.

Fourth, we use your data to improve winstar. We analyze activity patterns to understand which products are popular, which payment methods are most used, and where we can improve user experience. This analysis is done on aggregated data and does not identify individual users.

Who We Share Your Data With

We share your data with third parties only when necessary to operate winstar. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information to process deposits and withdrawals. These processors are bound by their own privacy policies and security standards.

We share data with our compliance and anti-fraud partners to verify your identity and detect suspicious activity. We may also share data with law enforcement or regulatory authorities if required by law or if we suspect illegal activity.

We do not sell your data to third parties for marketing purposes. We do not share your betting history, account balance, or personal information with advertisers or data brokers. Your data remains within winstar's control except where legally required to share it.

"Your privacy is fundamental to how we operate winstar. We collect only what we need, use it only for stated purposes, and protect it with industry-standard security."

Where We Store Your Data

We store your data on secure servers. Our servers may be located outside your jurisdiction, including in regions outside Indonesia. By using winstar, you consent to your data being stored and processed internationally. We apply the same security standards to all data regardless of storage location.

We retain your data for as long as your account is active and for a reasonable period afterward to comply with legal and regulatory requirements. If you close your account, we retain your data for the minimum period required by law, then delete it securely.

Your Rights Regarding Your Data on winstar

You have the right to correct inaccurate data. If your name, email, or other account information is incorrect, you can update it through your account settings or request our support team to make the change.

You have the right to request deletion of your data, subject to legal and regulatory requirements. If you close your account and request data deletion, we will delete your data after the minimum retention period required by law.

You have the right to opt out of promotional communications. You can disable marketing emails through your account settings or by clicking the unsubscribe link in any promotional email.

Cookies and Tracking on winstar

We use cookies to enhance your experience on winstar. Cookies are small files stored on your device that help us remember your login status, preferences, and activity. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them).

We use cookies for authentication (to keep you logged in), functionality (to remember your preferences), and analytics (to understand how you use winstar). We do not use cookies to track you across other websites.

You can control cookies through your browser settings. Most browsers allow you to disable cookies or receive a warning before a cookie is stored. Disabling cookies may affect your ability to use certain features of winstar.

How We Protect Your Data on winstar

We use industry-standard encryption to protect your data in transit and at rest. Your login credentials are encrypted, and your payment information is handled securely by our payment processors. We use firewalls, intrusion detection, and regular security audits to protect our systems.

We limit access to your data to employees and contractors who need it to operate winstar. All staff sign confidentiality agreements and undergo security training. We do not guarantee absolute security—no system is completely immune to attack—but we undertake standard security practices to minimize risk.

Summary: Your Privacy on winstar

We collect your personal information, payment data, and activity history to operate winstar and comply with legal requirements. We use this data to manage your account, process deposits and withdrawals, calculate cashback and tier progression, detect fraud, and communicate with you. We share data only with payment processors, compliance partners, and service providers necessary to run our platform. We do not sell your data to third parties for marketing.

You have the right to access, correct, and request deletion of your data, subject to legal requirements. You can opt out of promotional emails anytime. We protect your data with encryption, firewalls, and security audits. Our servers may be located outside Indonesia, but we apply the same security standards globally.

If you have questions about our privacy practices or how we handle your data on winstar, contact our support team. Thank you for trusting us with your information.